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If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service are available Monday - Friday from 8.30am to 5pm GMT. Call +44208 569 2250 or email tranetechnologies@geiger.com.
For information regarding returns & exchanges please contact us on +44208 569 2250 or email tranetechnologies@geiger.com
If you have received a damaged item please contact us on +44208 569 2250 or email tranetechnologies@geiger.com.
We are unable to process phone orders.
You can expect in-stock items to ship within 3-5 days of placing your order.
For on-demand items, please refer to the individual production time listed within the product specifications and allow an additional 3-5 days for ground transit from the manufacturer.
Shipping and transit times do not include weekends and holidays and cannot be guaranteed under extenuating circumstances beyond our control, such as extreme weather conditions. Please allow additional transit time for international shipments.
Products can be delivered to countries not listed below, but the transit time & shipping costs will be confirmed after your order is placed. If you would like this information prior to placing your order please contact customer service.
Please note that some shipments are subject to duties and customs fees above and beyond standard shipping charged by Geiger. Dependent on destination, import taxes and duties may be the responsibility of the receiver and payment may be required before delivery of your package will be completed. Contact your local courier or customs office for details.
Stock is held in the Netherlands, please see the rates below. Deliveries to destinations not in the table below will be confirmed at checkout based on weight vs destination.
| Country | Transit Time | Net rates per parcel up to 3KG (inc surcharges in £) | Net rates per parcel up to 30KG (inc surcharges in £) | Net rates per parcel up to 3KG (inc surcharges in €) | Net rates per parcel up to 30KG (inc surcharges in €) |
|---|---|---|---|---|---|
| Austria | 3 | £15.60 | £16.93 | €17.11 | €18.55 |
| Belgium | 3 | £8.99 | £11.43 | €8.99 | €12.51 |
| Bulgaria | 6 | N/A | £27.07 | N/A | €29.68 |
| Croatia | 5 | N/A | £23.69 | N/A | €25.97 |
| Czech Republic | 4 | £15.60 | £16.93 | €13.39 | €18.61 |
| Denmark | 4 | N/A | £13.12 | N/A | €14.38 |
| Estonia | 6 | N/A | £22.00 | N/A | €24.11 |
| Finland | 6 | N/A | £24.54 | N/A | €26.90 |
| France | 3-4 | £10.42 | £14.39 | €11.41 | €15.76 |
| Germany | 3-4 | N/A | £8.78 | N/A | €9.62 |
| Greece | 8 | £19.32 | £42.31 | €21.18 | €46.37 |
| Hungary | 5 | £19.32 | £22.00 | €21.18 | €24.11 |
| Ireland | 1-2 | £15.60 | £16.07 | €17.11 | €17.62 |
| Italy | 4 | £12.74 | £22.00 | €13.95 | €24.11 |
| Latvia | 6 | N/A | £22.00 | N/A | €24.11 |
| Lithuania | 6 | N/A | £22.00 | N/A | €24.11 |
| Luxembourg | 3 | N/A | £14.73 | N/A | €16.14 |
| Netherlands | 3 | £6.87 | £7.79 | €7.54 | €8.53 |
| Poland | 4 | £13.39 | £18.61 | €14.67 | €20.41 |
| Portugal | 4-5 | N/A | £22.00 | N/A | €24.11 |
| Romania | 6 | N/A | £27.07 | N/A | €29.68 |
| Slovakia | 5 | N/A | £22.00 | N/A | €24.11 |
| Slovenia | 5 | N/A | £22.00 | N/A | €24.11 |
| Spain | 4 | £15.60 | £22.00 | €17.11 | €24.11 |
| Sweden | 5 | N/A | £16.76 | N/A | €18.36 |
| UK | 2-3 | N/A | £11.60 | N/A | €12.71 |
Unfortunately for tracking purposes we cannot deliver to PO boxes.
Merchandise pricing does not include tax or duties. Countries outside the EU will have to pay any taxes or duties locally.
You can update your billing address, manage shipping addresses, change your password, and view your order history through the Manage Account page.
An on-demand item is a product that is not pre-printed and stocked in our warehouse, but is produced on a per-request basis. On-demand items take longer to ship, as we produce them specially for you, so please refer to the individual production time listed within the product specifications and plan accordingly. On-demand items may also require a minimum order quantity to meet production requirements.
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