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If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service team is here to help! Reps are available Monday - Friday from 8 a.m. to 8 p.m. EST. Call toll-free at +44208 569 2250 or email tranetechnologies@geiger.com.
All returns must be authorized by customer service. Call or email us using the contact information above for return authorization. All claims for damaged or defective merchandise must be made within 10 days of receipt. Returns of non-defective merchandise must be made within 30 days and may incur a 20% restocking fee. We can only accept returns on non-defective merchandise if the item is inventoried in our warehouse. Sorry, on-demand items are not subject to return unless defective. Contact customer service for further details.
Merchandise pricing does not include shipping. Please refer to the table below to calculate your shipping cost based on order total:
|
Order Total |
Shipping Fee |
|
|
up to $25 |
$8.00 |
|
|
$25.01 - $50 |
$9.00 |
|
|
$50.01 - $75 |
$10.00 |
|
|
$75.01 - $100 |
$11.00 |
|
|
$100.01 - $200 |
$19.00 |
|
|
$200.01 and UP |
$19 + Add $4 for every $50 |
|
|
For expedited shipping, add the following upcharge to the standard rates above: |
||
|
3-Day Select |
$30 |
|
|
2-Day Air |
$45 |
|
|
Next Day Air |
$145 |
|
Please note that international shipments are subject to duties and customs fees above and beyond standard shipping charged by Geiger. These charges are the responsibility of the receiver and payment may be required before delivery of your package will be completed. Contact your local courier or customs office for details.
Merchandise pricing does not include tax. Taxes will be applied to your order total appropriately based on your state and local laws.
You can update your billing address, manage shipping addresses, change your password, and view your order history through the Manage Account page.
An on-demand item is a product that is not pre-printed and stocked in our warehouse, but is produced on a per-request basis. On-demand items take longer to ship, as we produce them specially for you, so please refer to the individual production time listed within the product specifications and plan accordingly. On-demand items may also require a minimum order quantity to meet production requirements.
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